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FAQ

 
 
 

 

1. What products do you offer?

We offer a full range of tomato paste and ketchup/sauce in various packaging: Drum, Canned, Flat Sachet, Standing Pouch, Bottle...
Customized sizes are also accepted.

2. What specification are available?

We provide various sizes to suit different needs:
- Drum: 220L aseptic iron drum (approx. 20 tons/container)
- Canned: 70g, 210g, 400g, 800g, 850g, 2200g, 3000g
- Sachet: 18g, 30g, 50g, 70g, 80g, 100g, 110g, 150g, 200g, 250g
- Bottle: 340g, 397g, 400g, 5L
Customized sizes are also accepted.

3. What concentrations(brix) of products do you offer?

18–20%, 22–24%, 24-26%, 28–30%, 28–30% (cold & hot break), 30–32% (cold & hot break), 36–38% (cold break)......

4. Can I get a sample?

Yes, samples are free. Customers only pay courier freight.

5. What is the minimum order quantity (MOQ)?

MOQ is 1 × 20-foot container per size.

6. What certifications do you have?

We hold ISO 9000, ISO 22000, HALAL, HACCP. SGS and BV inspections accepted.

7. What are your payment terms?

- T/T: 30% deposit, 70% balance on Bill of Lading copy
- L/C at sight (subject to confirmation)

8. What is the delivery time after order confirmation?

- Drum pack: ~15 working days post-deposit
- Canned pack: ~30 working days post-deposit & label confirmation
- Sachet pack: ~35–45 working days post-deposit & label confirmation

9. Do you offer private label/OEM service?

Yes, private labeling available at no extra cost.

10. Are there any extra costs for design or labeling?

We have a professional design team offering quick, free label artwork.

11. What are your main export markets?

We export globally: Africa, Southeast Asia, the Middle East, Europe, the Americas, Australia, Canada...

12. What is the difference between Tomato Paste, Tomato Sauce, and Ketchup?

Tomato Paste is highly concentrated tomato puree with a rich flavor and thick texture, commonly used for cooking, food processing, and seasoning.
Tomato Sauce is thinner and often contains additional spices or seasonings.
Ketchup is a sweet and tangy table condiment made with tomatoes, sugar, vinegar, and spices.

13. Can you provide OEM or private label services?

Yes. We support OEM/ODM services for global customers.
We can customize:
Brand logo
Packaging design
Product formulation
Packaging size
Language printing
This helps distributors and supermarkets build their own tomato paste brands.

14. Do you offer Cold Break or Hot Break tomato paste?

Yes. We provide both:
Cold Break Tomato Paste — brighter color and fresher flavor
Hot Break Tomato Paste — thicker texture and higher viscosity
Customers can choose based on their production requirements.

15. Is the product suitable for African, Middle Eastern, and Southeast Asian taste preferences?

Yes. We can adjust flavor, salt content, sweetness, and concentration according to local market preferences and cooking habits.

16. Is your tomato paste Halal certified?

Yes. Halal-certified products are available for Middle Eastern, African, and Muslim-majority markets.

17. What is the shelf life of tomato paste?

Normally, the shelf life is:
12–24 months for canned products
24 months for aseptic packaging
Store in a cool and dry place away from direct sunlight.

18. What is your minimum order quantity (MOQ)?

MOQ depends on packaging type and customization requirements.
For OEM orders, MOQ is usually one 20ft container.

19. Can I get free samples before placing an order?

Yes. Samples can be provided for quality evaluation before bulk purchase.

20. Which countries do you export to?

We export tomato paste products to many countries in:
Africa
Middle East
Southeast Asia
Europe
South America
We have extensive export experience and understand local market standards.

21. How long is the production and delivery time?

Production cycle: 35-40 days from the date of trademark confirmation and deposit payment.

22. Can you help with shipping and export documents?

Yes. We provide complete export support, including:
Commercial Invoice
Packing List
Bill of Lading
Certificate of Origin
Health Certificate
Halal Certificate (if required)

23. Why choose your tomato paste products?

Our advantages include:
Stable raw tomato supply
Advanced automated production lines
Strict quality control system
Competitive factory prices
OEM/private label support
Fast delivery and professional export service
We help distributors, wholesalers, supermarkets, and food manufacturers grow their tomato paste business efficiently.